Patient Services

Once a patient starts treatment, we stay in close contact with them and their families through our support programs, providing information, guidance, and care along the way.

Diagnostic Access

Access to treatment for cancer in a complex world requires commitment and adaptability. As pioneers in the management of global access programs, as well as other access channels, our partnerships today are as diverse and multifaceted as each solution requires.


Through a preferential pricing agreement with Cepheid, we are able to bring the best-in-class GeneXpert®IV System and Xpert® BCR-ABL Monitor Assay to over 65 low- and middle-income countries.


My PCR is a global effort to educate and equip people with knowledge and tools for PCR testing. Polymerase chain reaction, or PCR, is a diagnostic and monitoring tool used in chronic myeloid leukemia (CML) and other diseases to measure the response to treatment.

Spot On CML

Through a diagnostic partnership with the Fred Hutchinson Cancer Research Center, we make it possible for patients to access free testing using dried blood samples on paper cards – a method pioneered by the Radich Lab.

Patient Access Tracking System

The Max Foundation developed its own real-time program management tool – Patient Access Tracking System (PATS®) – that can be used simultaneously by our own program team and by treating physicians at partner institutions. Creating this sophisticated tool that can operate in low-resource settings has put The Max Foundation ahead of the curve in providing a complete, end-to-end access solution. PATS® is able to support the program on one end improving patients’ ability to comply with treatment, while on the other end supporting the implementation of successful planning and forecasting models.

Patient Support Programs

For people living with cancer, finding a balance between daily cancer care and living without worry is vital. Our Day by Day support program is implemented through regular phone calls, distribution of informational materials and, in specific cases, patient support meetings and disease workshops hosted by our local representative in the patient’s country. Knowing that some kinds of cancer have become chronic conditions, attending to both the short- and long-term needs of patients and families is critical.

Follow the Patient Journey

Join Rosario as she shares her journey from cancer patient to advocate and leader.
See Rosario's Journey